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Employee Assistance Program

Confidential Support for Everyday Life

Employee Assistance Program

Midland ISD partners with Magellan Healthcare to provide a confidential Employee Assistance Program for all employees and members of their household. Whether you need help with stress, relationships, finances, legal concerns, emotional wellbeing, or everyday challenges, support is available at no cost.

Visit the Magellan Member Website Call (800) 424-4039
6 counseling sessions included
$0 cost to employees and household members
24/7
365 Support whenever help is needed
100%
Confidential Services provided by an independent third party

A Benefit for Your Entire Household

Support that goes beyond the workplace

No matter where you are on your journey, there are times when a little help can go a long way. The EAP offers practical resources, professional guidance, and confidential support to help employees and their household members manage everyday concerns and more complex life challenges.

Counseling support

Receive up to six counseling sessions for concerns such as stress, anxiety, grief, family challenges, relationships, and work-life balance.

No employee cost

EAP services are available at no cost to Midland ISD employees and members of their household.

Always available

Assistance is available 24 hours a day, seven days a week, including weekends and holidays.

Your privacy matters

EAP services are confidential and are provided directly by Magellan Healthcare, an independent third party. Midland ISD does not receive details about an employee’s counseling sessions or personal concerns.

Ways the EAP Can Help

Resources for emotional, financial, legal, and everyday needs

The EAP is more than counseling. Employees and household members can access a broad range of tools and professional services.

Emotional wellbeing

Support for stress, anxiety, depression, grief, burnout, relationships, family concerns, and other personal challenges.

Virtual therapy

Connect with behavioral health professionals virtually when remote support is more convenient.

Financial wellness

Receive guidance and educational resources related to budgeting, debt, financial stress, and everyday money concerns.

Legal services

Access general legal information and support for common personal legal matters through the EAP benefit.

Identity theft assistance

Get resources and guidance if you experience identity theft, fraud, or concerns about protecting your personal information.

Digital wellbeing tools

Explore online programs, mobile tools, and self-guided resources for emotional health and overall wellbeing.

Getting Started

Accessing your EAP is simple

Employees do not need to contact Midland ISD before using the program. Reach out directly to Magellan whenever assistance is needed.

  1. Visit the member website or call Magellan. Use the secure member website or call the EAP phone number at any time.
  2. Describe the type of help you need. A Magellan representative can explain available services and connect you with the appropriate resource.
  3. Connect with a provider or resource. Schedule counseling, access digital tools, or receive financial, legal, or identity-theft guidance.
  4. Use the benefit confidentially. Services are handled directly through Magellan and are not managed through your supervisor or campus.

Program Resources

Explore your Employee Assistance Program benefits

Select a resource below to learn more about each service available through Magellan Healthcare.

Member Access

Magellan Member Website

Find providers, explore services, review emotional health topics, and access available online and mobile resources.

Visit member website Program Guide

Plan Overview

Review the main features, available services, eligibility, and ways to access the Employee Assistance Program.

View plan overview Counseling

Virtual Therapy

Learn how to access convenient virtual behavioral health support from an eligible provider.

View virtual therapy Financial Support

Financial Wellness

Explore financial guidance and resources that can help with budgeting, debt, planning, and financial stress.

View financial wellness Protection

Identity Theft Benefit

Review available support and resources for identity theft, fraud, and protection of personal information.

View identity theft benefit Legal Support

Legal Services Benefit

Learn about general legal guidance and resources available for common personal legal concerns.

View legal services Digital Tools

Digital Emotional Wellbeing

Explore digital programs, mobile tools, and self-guided resources that support emotional health and resilience.

View digital wellbeing

Quick Answers

Frequently asked questions

Who is eligible to use the Employee Assistance Program?

The program is available to all Midland ISD employees and members of their household.

How much does the EAP cost?

EAP services are provided at no cost to employees and eligible household members.

How many counseling sessions are included?

The program includes up to six counseling sessions. Magellan can explain available options and help connect you with a provider.

Will Midland ISD know that I used the EAP?

EAP services are confidential and provided by Magellan Healthcare, an independent third party. Personal details about your use of the program are not shared with Midland ISD.

Do I need permission from my supervisor?

No. Employees and household members may contact Magellan directly without first contacting a supervisor or the Benefits Department.

When can I call for assistance?

Assistance is available 24 hours a day, seven days a week, 365 days a year by calling (800) 424-4039.

Is the EAP only for mental health counseling?

No. The program also includes financial wellness resources, legal services, identity-theft assistance, virtual therapy, and digital emotional wellbeing tools.

You do not have to manage everything alone.

Confidential support is available for employees and household members whenever life feels difficult, overwhelming, or simply complicated.

Call Magellan Now