Grievance Policy & Procedures

MISD Grievance Information

Key Timelines

⏱️ Key Timelines:

File Grievance:
- 30 days from the date the district provided information to the parent or person regarding how to file a grievance
- 60 days from the date on which the parent or person filing the grievance knew or had reason to know of the facts giving rise to the grievance
- 90 days from the date the parent or person engaged in informal attempts to resolve the grievance
Appeal: Within 20 days of decision
Hearing: Within 10 days from the date the grievance or appeal was filed
Decision: Within 20 days from the date of the hearing

Board Decision:

Hearing: Not later than 60 days after the date on which the previous decision on the grievance was made
Decision: Within 30 days of meeting

Choice School Process

Each School of Choice will have their own grievance process. For more information see below:

Ben Milam: Grievance submission link

Carver Center: Grievance submission link

IDEA Travis: Email Annette Macias: annette.macias@ideapublicschools.org

Lamar Elementary: Grievance submission link

Midland College Pre-K: Policy & Grievance submission document

Sam Houston Elementary: Grievance submission link

Young Women's Leadership Academy: Grievance submission link

Level 1 Grievance

Required

Namerequired

First Name

Last Name

Email Addressrequired

Phone Numberrequired

Addressrequired

Campusrequired

Who are you filing this grievance against? (One Person)required

If you will be represented in presenting your complaint, please identify the person representing you.

Please describe the decision or circumstance causing your complaint (give specific details). Note: This decision or circumstance must have taken place in the previous 60 days. Any prior decisions or circumstances are not able to be considered.*

What was the date of the decision or circumstance causing your complaint?required

Must contain a date in M/D/YYYY format

Please explain how you have been harmed by this decision or circumstance.required

Please describe any efforts you have made to resolve your concerns and the responses to your efforts. Please include dates of communication and whom you communicated with regarding your concerns.required

Please describe the outcome or remedy you seek for this complaint.required

Please attach any documents you believe will support the complaint.

Attach up to 5 files with a maximum size of 10MB

No file chosen

Level Two Appeal

Required

Level Three Appeal

Required

Namerequired

First Name

Last Name

Email Addressrequired

Phone Numberrequired

Addressrequired

Campusrequired

If you will be represented in presenting your complaint, please identify the person representing you.

Who held the Level Two conference?*required

Date you received a response to the Level Two conference?*

Must contain a date in M/D/YYYY format

Please explain specifically how you disagree with the outcome at Level Two?required

Do you want the Board to hear this appeal in open session? (If so, the Board will consider your request; however, you may not have a legal right under the Texas Open Meetings Act to require a meeting in open session.)*required

Yes

Please attach your original Level One and Two complaint and any documentation submitted at Level One and Two.*

Attach up to 5 files with a maximum size of 10MB

No file chosen

Please attach the Level One and Two responses and any additional information you feel should be considered.required

Attach up to 1 file with a maximum size of 10MB

No file chosen

Logo Image

Logo Title

In This Section

Grievance Policy & Procedures

MISD Grievance Information

What is a grievance?

Key Timelines

Step-by-Step Instructions

Levels of Review

Choice School Process

Level 1 Grievance

Level Two Appeal

Level Three Appeal

Logo Image

Logo Title

Links & Resources