Call the HELP DESK at (432) 240-1111
The Technology and Information Management Department of Midland ISD provides support for a variety of technology used by the district. The focus is primarily on campuses, but also included are all administrative sites.
The Help Desk
team is dedicated to providing rapid, remote service to users of all computers on the Midland ISD network, including password re-sets, account creation, general troubleshooting, and software maintenance and deployment. Users can create work-orders which go directly to technicians for on-site repairs. Reach the help desk at 432-240-1111, or create a work-order directly at http://www.schoolobjects.com
) provides training and mobile device support for all staff on the use of technology and for teachers and other instructional staff in the use of technology in the classroom.
Network and Server Administrator staff members provide support for the District’s Wide Area Network, servers, Internet and e-mail access, the VOIP phone system, and the administration of server-based software.
Mobile Technicians are assigned to multiple campuses to troubleshoot hardware and software issues, and support the students and staff at those campuses.
Technology Projects installs and troubleshoots network, coax, and telephone wiring, interactive white boards and projectors, and connects and disconnects portable buildings. Also supports district analog telephones (orders, wiring, installations and troubleshooting).
Technology Purchasing facilitates, advises, and processes orders for computers and accessories, smartboards, projectors, and other office and classroom technology items.
MISD Technology staff are here to help!
Tom Holly, Executive Director of
Technology & Information Management