Human Capital Management
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CONTACT INFORMATION
When to call the ESS Call Center:
- (Substitutes) To update personal information for ESS
- (Substitutes) Payroll concerns/questions
- (Substitute/ Staff) Login credentials/ Forgot password/ Frontline help
- (Campus Principal/ Staff) Update absences
- (Campus Principal) General substitute questions/concerns
- (Campus Principal) General questions about a Substitute assignment
How to call the ESS Call Center:
- Complete the ESS web form
- Call 1-800-641-0140 (6AM - 6PM)
- Voicemails will generate an (ESS) help desk ticket
For Application Assistance:
- Contact: Ismael Garcia at 432-894-9146; Email: igarcia@ess.com
To request Substitute assignments/grade level CHANGES:
- Contact Raelynn Coleman at 432-556-5061; Email: rcoleman@ess.com